Frequently Ask Question
POSLAJU*
- We ship on Monday - Friday and Sunday via Poslaju.
- Delivery timeframe normally varies from 1-2 working days.
- Track your parcel at this link -> http://www.poslaju.com.my/track-trace/
SKYNET WORLDWIDE EXPRESS*
- We ship on Monday - Friday via Skynet.
- Delivery timeframe normally varies from 1-2 working days.
- Track your parcel at this link -> https://www.skynetworldwide.com/services/track-and-trace/
POS MALAYSIA**
- We ship on Monday - Thursday via Pos Malaysia domestic parcel.
- Delivery timeframe normally varies from 3-5 working days.
- Track your parcel at this link -> http://www.pos.com.my/
| Items | Delivery Method | Delivery Charges |
|---|---|---|
| Video Games Software (All Platforms) |
Poslaju (Malaysia-wide) | RM5 to West Malaysia, RM8 to East Malaysia Free postage for 2 or more items & Pre-orders |
| Video Games Accessories (Headset, Controllers, Pouch, Kontrolfreek, Casings) |
Poslaju (East Malaysia) Skynet (West Malaysia) |
RM5 to West Malaysia, RM8 to East Malaysia Free postage for 2 or more items & Pre-orders |
| Video Games Console (PS4, PS3, Xbox One, Xbox 360) |
Poslaju (East Malaysia) Skynet (West Malaysia) |
RM15 to West Malaysia, RM50 to East Malaysia Flat fee, additional items free postage |
| Video Games Handheld Console (PS Vita, 3DS ) |
Poslaju (Malaysia-wide) | RM10 to West Malaysia, RM15 to East Malaysia Flat fee, additional items free postage |
| LEGO | Skynet (West Malaysia) Pos Malaysia (East Malaysia) |
Free postage for purchases above RM100. |
| Trading Card Games | Poslaju (Malaysia-wide) | RM5 to West Malaysia, RM8 to East Malaysia Free postage for purchases above RM100. |
*Shipping Disclaimer For Poslaju / Skynet Courier
- Please note that we are not liable for loss of parcel or items being damaged during transit for all shipments via courier services.
- In the event that your parce is loss, stolen or damaged; the maximum liability for Poslaju and Skynet Courier per shipment as stipulated by their T&C is RM200.
- Should your parcel be lost, stolen or damaged in transit, please contact us and we will help to file compensation on your behalf. Amount compensated will be determined by the courier company, we will not be responsible for any differences between the value of the item and the compensation given.
- All shipments are on your own risk!
**Shipping Disclaimer For Pos Malaysia
- Please note that we are not liable for loss of parcel or items being damaged during transit for all shipments via courier services.
- In the event that your parce is loss, stolen or damaged; the maximum liability for Pos Malaysia per shipment is RM200.
- All shipments are on your own risk!
- Impulse Gaming will not be held liable for any customs duties, taxes or clearance delays that might arise from your local customs office.
